Privacy Policy

1. Information We Collect

We collect information you provide directly to us:

• Account data: name, email address, country of residence
• KYC documents: government-issued ID, proof of address, selfie (required before payouts)
• Payment data: transaction records, payment method type (we do not store full card numbers)
• Usage data: login activity, dashboard usage, trading performance data

2. How We Use Your Information

• To provide and operate our evaluation services
• To verify your identity before processing payouts (KYC/AML compliance)
• To communicate with you about your account, challenges, and payouts
• To detect and prevent fraud, rule violations, and prohibited activities
• To improve our platform and services

3. Information Sharing

We do not sell your personal information. We may share data with:

• Service providers: payment processors, email services, cloud infrastructure
• Legal requirements: if required by law, court order, or regulatory authority
• Business transfers: in the event of a merger or acquisition

4. KYC Document Storage

KYC documents are stored securely and accessed only by authorized admin personnel for verification purposes. Documents are retained for the duration of your account and for the period required by applicable regulations thereafter.

5. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), hashed passwords, and access controls. However, no system is completely secure and we cannot guarantee absolute security.

6. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. Note that deletion requests may affect your ability to use our services and may be limited by legal retention requirements.

8. Children

Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors.

9. Contact Us

For privacy-related inquiries, contact us at: support@pipprimecapital.com